they ask you to produce an account …Jessica Kellgren-fozard Betterhelp…and then you set up your payment preferences i’ll speak about this a bit more later but there are scholarships that can decrease the cost and after that you can likewise alter your choice on how frequently
you wish to pay so if you pay weekly that’s the most costly but you can likewise pay beforehand which will make the cost less expensive for you general and after that based upon your answers to your concerns in the formerly mentioned questionnaire they will match you with a therapist i’m going to use the words therapist and counselor interchangeably throughout this video but that’s not necessarily the case and i believe that better assistance uses both kinds of psychological health specialists so just keep that in mind once they match you with your counselor you have the ability to talk with them and you can set up a time to have your very first official meeting so it can either be through a video call through a regular call or through a chat or instant message i constantly do video calls however it is good to understand that all four options three truly to me however they state it’s four are offered and i understand that’s absolutely good for some individuals who are perhaps a little bit more worried about therapy or not interested in doing a video call since it makes them uncomfortable when the day of your session comes you can either log into the browser or log in to the mobile app you can’t do both at the same time only one at a time and then you await your therapist to sign up with and they will connect you to the session when they do a little bell ring and then you’re ready to go and you can start having your your meeting throughout your first session you’re most likely going to have just a get to know you type of session to figure out why are you thinking about therapy what things do you want to address what are your choices as someone attending therapy what are your counselors choices and what’s their design of therapy all of those things will most likely get hashed out in the first meeting and after that with time you’ll get more comfortable with one another and you’ll have more of those like deeper
sessions where you can talk about your issues and whatever it is that you wish to attend to and then as time goes on you’ll have sessions however you spent for it or however you set it up with your counselor so with my counselor in particular i think this does vary by therapist but we do weekly sessions for one hour and i pay 35 dollars a week broken down but i have spent for all of my sessions beforehand to get that cheaper rate so let’s move on to the pros and the cons of the platform i believe one of the biggest pros of better help is that it is an online therapy service and that makes it really practical and extremely accessible for most people as long as you have a web connection you can select a range of various methods to meet with your therapist so you can do text video calls or call they send you pointers about your appointment so it’s pretty hard to forget when you have a time established they send you both email reminders and text tips and they send them to you a few days ahead and also a couple of hours ahead and a few minutes ahead so it’s a bit overkill however uh certainly efficient and another cool thing about them having a digital platform is that they provide digital group sessions and webinar type of sessions that are offered to any person who utilizes betterhelp totally free of charge it’s at no extra cost to what you currently spend for your weekly sessions with your counselor now that being said in my opinion the platform and the app is not great in fact it type of sucks specifically considering that much better assistance in and of itself is a tool the product that they’re offering is this video platform that therapists can utilize to connect you to their network i imply i guess they’re offering the network however i believe actually what they’re offering is the tool and it’s not a very good one it’s pretty clunky there are no options for screen sharing Jessica Kellgren-fozard Betterhelp
or chatting or messaging throughout a session images are shared really oddly they’re shared as files and you can just send them separately so you can’t like drag and drop into a window or something you have to like browse select the picture then put it in and after that the individual can’t see a sneak peek of the photo they have to click into the file to see it it’s simply extremely out-of-date small things like when you press enter in the chat window your messages don’t send it in fact creates a line break so