they ask you to create an account …Betterhelp Trustpilot…and then you set up your payment preferences i’ll speak about this a little bit more later but there are scholarships that can reduce the rate and after that you can likewise alter your preference on how often
you want to pay so if you pay weekly that’s the most expensive but you can also pay in advance which will make the cost more affordable for you general and then based upon your answers to your questions in the formerly mentioned questionnaire they will match you with a therapist i’m going to use the words therapist and counselor interchangeably throughout this video however that’s not always the case and i believe that better aid uses both kinds of mental health professionals so just keep that in mind once they match you with your counselor you have the ability to talk with them and you can set up a time to have your first official meeting so it can either be through a video call through a regular telephone call or through a chat or immediate message i constantly do video calls but it is good to understand that all four alternatives 3 really to me however they state it’s four are available and i know that’s definitely good for some people who are maybe a bit more nervous about treatment or not interested in doing a video call due to the fact that it makes them uncomfortable when the day of your session comes you can either log into the browser or log in to the mobile app you can’t do both at the same time only one at a time and then you wait on your counselor to join and they will connect you to the session when they do a little bell ring and then you’re ready to go and you can begin having your your conference throughout your very first session you’re most likely going to have simply a get to know you type of session to find out why are you interested in treatment what things do you wish to resolve what are your choices as someone attending therapy what are your therapists preferences and what’s their design of therapy all of those things will probably get hashed out in the very first meeting and after that with time you’ll get more comfortable with one another and you’ll have more of those like deeper
sessions where you can discuss your issues and whatever it is that you want to resolve and then as time goes on you’ll have sessions however you paid for it or nevertheless you set it up with your therapist so with my counselor in particular i believe this does vary by therapist but we do weekly sessions for one hour and i pay 35 dollars a week broken down but i have spent for all of my sessions ahead of time to get that cheaper rate so let’s proceed to the pros and the cons of the platform i think one of the biggest pros of better help is that it is an online therapy service which makes it extremely hassle-free and very accessible for many people as long as you have an internet connection you can choose a range of various methods to meet with your counselor so you can do text message video calls or phone calls they send you suggestions about your consultation so it’s pretty challenging to forget when you have a time set up they send you both email reminders and text reminders and they send them to you a few days ahead and likewise a few hours ahead and a couple of minutes ahead so it’s a bit overkill but uh certainly efficient and another cool aspect of them having a digital platform is that they use digital group sessions and webinar kind of sessions that are available to any person who utilizes betterhelp entirely totally free it’s at no additional expense to what you already pay for your weekly sessions with your therapist now that being said in my viewpoint the app and the platform is not excellent in fact it sort of sucks particularly thinking about that better aid in and of itself is a tool the item that they’re selling is this video platform that therapists can utilize to connect you to their network i suggest i guess they’re offering the network but i believe truly what they’re offering is the tool and it’s not an excellent one it’s quite clunky there are no alternatives for screen sharing Betterhelp Trustpilot
or chatting or messaging throughout a session images are shared extremely strangely they’re shared as files and you can just send them individually so you can’t like drag and drop into a window or something you have to like browse choose the photo then put it in and then the individual can’t see a preview of the image they need to click into the file to see it it’s just really out-of-date small things like when you push enter in the chat window your messages do not send it in fact produces a line break so