they ask you to produce an account …Betterhelp Ceo…and then you set up your payment preferences i’ll speak about this a bit more later but there are scholarships that can lower the cost and then you can also change your preference on how typically
you wish to pay so if you pay weekly that’s the most expensive but you can likewise pay ahead of time which will make the cost cheaper for you general and then based on your answers to your questions in the previously mentioned survey they will match you with a therapist i’m going to use the words therapist and counselor interchangeably throughout this video however that’s not necessarily the case and i believe that better aid offers both kinds of psychological health professionals so just keep that in mind once they match you with your counselor you’re able to consult with them and you can set up a time to have your first main conference so it can either be through a video call through a regular telephone call or through a chat or immediate message i always do video calls but it is great to know that all 4 options 3 actually to me however they state it’s 4 are readily available and i understand that’s absolutely good for some people who are maybe a little bit more nervous about treatment or not interested in doing a video call because it makes them uncomfortable when the day of your session comes you can either log into the browser or log in to the mobile app you can’t do both at the same time only one at a time and then you wait for your therapist to sign up with and they will connect you to the session when they do a little bell ring and after that you’re ready to go and you can begin having your your meeting during your very first session you’re probably going to have simply a get to know you kind of session to find out why are you thinking about therapy what things do you wish to resolve what are your preferences as somebody participating in treatment what are your therapists preferences and what’s their style of treatment all of those things will probably get hashed out in the first meeting and then with time you’ll get more comfortable with one another and you’ll have more of those like deeper
sessions where you can speak about your issues and whatever it is that you wish to resolve and after that as time goes on you’ll have sessions however you paid for it or however you set it up with your counselor so with my therapist in particular i think this does vary by therapist however we do weekly sessions for one hour and i pay 35 dollars a week broken down but i have paid for all of my sessions in advance to get that more affordable rate so let’s carry on to the pros and the cons of the platform i believe one of the greatest pros of much better aid is that it is an online therapy service and that makes it very convenient and really available for most people as long as you have a web connection you can pick a range of various methods to consult with your counselor so you can do text message video calls or telephone call they send you pointers about your visit so it’s quite challenging to forget when you have a time established they send you both email pointers and text pointers and they send them to you a few days ahead and likewise a few hours ahead and a few minutes ahead so it’s a bit overkill however uh definitely reliable and another cool aspect of them having a digital platform is that they provide digital group sessions and webinar type of sessions that are available to anybody who uses betterhelp totally totally free it’s at no extra cost to what you already pay for your weekly sessions with your counselor now that being stated in my viewpoint the app and the platform is not very good in fact it type of sucks particularly considering that better assistance in and of itself is a tool the product that they’re offering is this video platform that therapists can use to connect you to their network i mean i guess they’re selling the network but i think truly what they’re offering is the tool and it’s not a very good one it’s quite cumbersome there are no options for screen sharing Betterhelp Ceo
or chatting or messaging during a session pictures are shared really strangely they’re shared as files and you can just send them separately so you can’t like drag and drop into a window or something you have to like browse select the image then put it in and after that the individual can’t see a preview of the photo they need to click into the file to see it it’s simply really out-of-date small things like when you push enter in the chat window your messages do not send it actually creates a line break so